Mailchimp

Build audiences, campaigns and automated follow-up

Email & SMS Marketing

Mailchimp is a marketing workspace for organizing contacts, building email campaigns and creating automated follow-up. Templates, forms and landing pages help collect an audience and prepare messages, while segmentation, testing and reporting support refining the campaign over time.

4.3/5(12,943)G2Free plan available
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Last checked: September 9, 2026

Mailchimp product interface

Our Take

Mailchimp fits a business that wants audience collection, campaign creation and reporting in one familiar marketing workflow.

Best for:
Solo usersSmall teamsGrowing businesses
Best use case: Collecting subscribers with a form and sending a tested campaign followed by an automated welcome sequence.

Solo newsletter operators and business teams can manage campaigns and customer follow-up.

Read the full assessment

Mailchimp fits a business that wants audience collection, campaign creation and reporting in one familiar marketing workflow. Essentials covers a straightforward sending schedule; Standard is the more relevant comparison when automated journeys, segmentation and custom designs become central. Choose from the contact count you will actually maintain and allow for sending volume and add-ons. The free plan is useful for a small initial audience, but its limits arrive quickly when a list begins to grow.

Strengths

  • Audience, forms and campaigns in one workspace
  • Templates, scheduling and testing tools
  • Store integrations and developer APIs
  • Recurring and prepaid sending options

Tradeoffs

  • Contacts and send overages affect the total
  • Advanced automation requires higher tiers
  • SMS and transactional email are additional products
  • Some features vary by eligibility and country

Who it suits

  • Small business marketing teams
  • Newsletter and campaign operators
  • Stores adding audience-based follow-up

About Mailchimp

Mailchimp is a marketing workspace for organizing contacts, building email campaigns and creating automated follow-up. Templates, forms and landing pages help collect an audience and prepare messages, while segmentation, testing and reporting support refining the campaign over time. Store integrations connect customer and purchase activity to marketing workflows. Paid tiers differ in automation, customization, seats and support as well as contact capacity. SMS is an optional paid add-on in eligible countries, and transactional email has separate terms. For occasional senders, prepaid email credits offer an alternative to a recurring marketing subscription.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Annual billing

Free

$0/mo

Free Marketing plan.

  • Limited selection of templates
  • Basic reporting
  • Landing pages
  • Forms
Full plan details & limits

Free Marketing plan.

$0/month

  • 250 contacts
  • 500 sends per month
  • 1 audience
  • 1 seat (Owner permissions)
  • Daily send limit of 250

Essentials

$13/mo

Testing and scheduling for a smaller marketing team.

  • 3 audiences
  • 3 seats (Owner/Admin)
  • Single-email automations
  • Automation flows up to 4 steps
Full plan details & limits

Testing and scheduling for a smaller marketing team.

From $13/month at the entry contact tier

  • All email templates
  • A/B testing
  • Scheduled emails
  • SMS Marketing add-on
  • 24/7 email/chat support
  • Starting tier includes 500 contacts
  • Up to 50,000 contacts
  • Monthly send limit of 10× contact limit
Recommended

Standard

$20/mo

More automation, segmentation and customization.

  • 5 audiences
  • 5 seats (Owner/Admin/Author/Viewer)
  • Expanded automation flows and templates
  • Advanced segmentation and pre-built segments
Full plan details & limits

More automation, segmentation and customization.

From $20/month at the entry contact tier

  • Custom-coded email templates
  • Multivariate testing
  • SMS Marketing add-on with MMS in select locations
  • Custom report
  • Personalized onboarding
  • 24/7 email/chat support
  • Generative AI features
  • Actionable insights
  • Enhanced automations
  • Customizable popup forms
  • 14-day free trial
  • Base price includes 500 contacts
  • Up to 100,000 contacts
  • Monthly send limit of 12× contact limit

Premium

$350/mo

Advanced support and administration for larger teams.

  • Unlimited audiences
  • Unlimited seats (Owner/Admin/Author/Manager/Viewer)
  • Extended personalized onboarding
  • SMS Marketing add-on with MMS for US and Canadian customers
Full plan details & limits

Advanced support and administration for larger teams.

From $350/month at the entry contact tier

  • Phone support
  • Cobrowse screen-share support
  • 24/7 email/chat support
  • 1-month free trial for qualified new customers
  • Base price includes 10,000 contacts
  • Up to 200,000 contacts
  • Monthly send limit of 15× contact limit
  • Custom plans for more than 250,000 contacts
More plans, volume options & API pricing (1)

Pay As You Go

Variable cost

Alternative to recurring monthly billing; same feature set as Essentials.

  • Same feature set as Essentials
  • Best for infrequent senders
Full plan details & limits

Alternative to recurring monthly billing; same feature set as Essentials.

Buy email credits; enter expected monthly spending

    View full pricing details

    Everything you need to know

    Explore more details about Mailchimp.

    FeaturesAudience/contact storage, Campaigns, Templates + more.
    • Audience/contact storage
    • Campaigns
    • Templates
    • Forms
    • Landing pages
    • Analytics / reporting
    • Automations
    • Marketing campaigns
    • Segmentation
    • Abandoned cart messaging
    • Product retargeting
    • Order notifications
    • Reports
    RatingsG2: 4.3/5, Capterra: 4.5/5, Apple App Store: 4.9/5
    • G2Intuit Mailchimp Email Marketing4.3/5 · 12,943
      Source Checked September 8, 2026
    • CapterraMailchimp4.5/5 · 17,681
      Source Checked September 8, 2026
    • Apple App Store (US)Mailchimp Email Marketing4.9/5 · 51,584
      Source Checked September 8, 2026

    Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.

    Integrations & connectionsHow Mailchimp fits into your workflow

    Shopify, Square, WooCommerce, Stripe, Salesforce, QuickBooks Online, Zapier, Wix, Meta Lead Ads

    Platforms & availabilityWeb · iOS · Android

    Mailchimp

    Free plan: Available. Free trial: Available; check eligibility with the provider.

    Cost considerationsBilling, usage limits and additional fees

    Verified U.S. entry rates are $13/month Essentials and $20/month Standard for 500 contacts, and $350/month Premium with a 10,000-contact starting tier. Contact growth and send overages can increase the bill. Eligible introductory discounts and free trials are excluded from ongoing estimates. SMS, transactional email and prepaid email credits are separate purchases. Standard and Premium annual options are sales-assisted for eligible configurations; no annual invoice is assumed. Free is limited to 250 contacts, 500 monthly sends and 250 daily sends.

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    Sources & Verification

    Checked September 9, 2026 · 8 sources · View sources

    Provider facts and pricing are separate from our editorial assessments.