Mailchimp is a marketing workspace for organizing contacts, building email campaigns and creating automated follow-up. Templates, forms and landing pages help collect an audience and prepare messages, while segmentation, testing and reporting support refining the campaign over time.
Mailchimp fits a business that wants audience collection, campaign creation and reporting in one familiar marketing workflow.
Audience, forms and campaigns in one workspace
Templates, scheduling and testing tools
Contacts and send overages affect the total
Advanced automation requires higher tiers
Best for:
Solo usersSmall teamsGrowing businesses
Best use case: Collecting subscribers with a form and sending a tested campaign followed by an automated welcome sequence.
Solo newsletter operators and business teams can manage campaigns and customer follow-up.
Read the full assessment
Mailchimp fits a business that wants audience collection, campaign creation and reporting in one familiar marketing workflow. Essentials covers a straightforward sending schedule; Standard is the more relevant comparison when automated journeys, segmentation and custom designs become central. Choose from the contact count you will actually maintain and allow for sending volume and add-ons. The free plan is useful for a small initial audience, but its limits arrive quickly when a list begins to grow.
Strengths
Audience, forms and campaigns in one workspace
Templates, scheduling and testing tools
Store integrations and developer APIs
Recurring and prepaid sending options
Tradeoffs
Contacts and send overages affect the total
Advanced automation requires higher tiers
SMS and transactional email are additional products
Some features vary by eligibility and country
Who it suits
Small business marketing teams
Newsletter and campaign operators
Stores adding audience-based follow-up
About Mailchimp
Mailchimp is a marketing workspace for organizing contacts, building email campaigns and creating automated follow-up. Templates, forms and landing pages help collect an audience and prepare messages, while segmentation, testing and reporting support refining the campaign over time. Store integrations connect customer and purchase activity to marketing workflows.
Paid tiers differ in automation, customization, seats and support as well as contact capacity. SMS is an optional paid add-on in eligible countries, and transactional email has separate terms. For occasional senders, prepaid email credits offer an alternative to a recurring marketing subscription.
Pricing & Plans
Prices use the currency shown. Tax, usage limits and billing terms vary by provider.
Annual billing
Free
$0/mo
Free Marketing plan.
Limited selection of templates
Basic reporting
Landing pages
Forms
Full plan details & limits
Free Marketing plan.
$0/month
250 contacts
500 sends per month
1 audience
1 seat (Owner permissions)
Daily send limit of 250
Essentials
$13/mo
Testing and scheduling for a smaller marketing team.
3 audiences
3 seats (Owner/Admin)
Single-email automations
Automation flows up to 4 steps
Full plan details & limits
Testing and scheduling for a smaller marketing team.
From $13/month at the entry contact tier
All email templates
A/B testing
Scheduled emails
SMS Marketing add-on
24/7 email/chat support
Starting tier includes 500 contacts
Up to 50,000 contacts
Monthly send limit of 10× contact limit
Recommended
Standard
$20/mo
More automation, segmentation and customization.
5 audiences
5 seats (Owner/Admin/Author/Viewer)
Expanded automation flows and templates
Advanced segmentation and pre-built segments
Full plan details & limits
More automation, segmentation and customization.
From $20/month at the entry contact tier
Custom-coded email templates
Multivariate testing
SMS Marketing add-on with MMS in select locations
Custom report
Personalized onboarding
24/7 email/chat support
Generative AI features
Actionable insights
Enhanced automations
Customizable popup forms
14-day free trial
Base price includes 500 contacts
Up to 100,000 contacts
Monthly send limit of 12× contact limit
Premium
$350/mo
Advanced support and administration for larger teams.
Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.
Integrations & connectionsHow Mailchimp fits into your workflow
Shopify, Square, WooCommerce, Stripe, Salesforce, QuickBooks Online, Zapier, Wix, Meta Lead Ads
Platforms & availabilityWeb · iOS · Android
Mailchimp
Free plan: Available. Free trial: Available; check eligibility with the provider.
Cost considerationsBilling, usage limits and additional fees
Verified U.S. entry rates are $13/month Essentials and $20/month Standard for 500 contacts, and $350/month Premium with a 10,000-contact starting tier. Contact growth and send overages can increase the bill. Eligible introductory discounts and free trials are excluded from ongoing estimates. SMS, transactional email and prepaid email credits are separate purchases. Standard and Premium annual options are sales-assisted for eligible configurations; no annual invoice is assumed. Free is limited to 250 contacts, 500 monthly sends and 250 daily sends.