Zoom

Host video meetings and collaborate with customers and teammates.

Team Communication

Zoom Workplace combines live video meetings with screen sharing, chat, and collaboration tools. A business can meet with customers, run team sessions, and explain work on screen from desktop or mobile.

Public rating not verifiedFree plan available; usage limits apply.
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Last checked: September 15, 2026

Zoom meeting participants alongside a transcript and AI meeting summary control.

Our Take

Zoom is a practical choice for live conversations where seeing the person or their screen matters.

Best for:
Solo usersSmall teamsGrowing businessesEnterprise
Best use case: Meet with customers or suppliers remotely.

Meet with customers or suppliers remotely. Demonstrate a product or workflow on screen. Run recurring team meetings with recording needs.

Read the full assessment

Zoom is a practical choice for live conversations where seeing the person or their screen matters. Choose the license based on the host’s meeting length and participant needs. Pro covers many small-business calls; Business is more relevant for larger sessions and organization features. Do not buy a webinar add-on simply to run an ordinary meeting.

Strengths

  • Free option for short meetings
  • Cross-device meeting access
  • Paid plans support longer customer and team sessions
  • Screen sharing helps with demonstrations and support

Tradeoffs

  • Basic meetings have a 40-minute limit
  • Host licenses and add-ons increase cost
  • Webinars are a separate product decision

Who it suits

  • Meet with customers or suppliers remotely.
  • Demonstrate a product or workflow on screen.
  • Run recurring team meetings with recording needs.

About Zoom

Zoom Workplace combines live video meetings with screen sharing, chat, and collaboration tools. A business can meet with customers, run team sessions, and explain work on screen from desktop or mobile. Paid host licenses extend meeting duration and add cloud recording and other capabilities. Plans are priced per licensed user, rather than per person invited to a meeting. Basic is useful for short sessions; Pro supports longer meetings, while Business raises participant capacity. Webinars, large-meeting options, phone services, and other bundles have separate requirements.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Workplace Basic

$0/mo

For short meetings.

  • Up to 100 participants
  • 40-minute meeting limit
  • Screen sharing and team chat
  • Basic collaboration tools
Full plan details & limits

For short meetings.

For short meetings. Monthly billing.

    Workplace Pro

    $16.99/seat/mo

    For regular business meetings.

    • Up to 100 participants
    • Meetings up to 30 hours
    • 10 GB cloud recording storage
    • Paid-plan AI meeting capabilities
    Full plan details & limits

    For regular business meetings.

    For regular business meetings. Monthly billing.

      Workplace Business

      $21.99/seat/mo

      For larger meetings and teams.

      • Up to 300 participants
      • Pro meeting capabilities
      • Expanded collaboration tools
      • Organization features
      Full plan details & limits

      For larger meetings and teams.

      For larger meetings and teams. Monthly billing.

        View full pricing details

        Everything you need to know

        Explore more details about Zoom.

        FeaturesVideo meetings and screen sharing · Team chat · Meeting collaboration tools
        • Video meetings and screen sharing
        • Team chat
        • Meeting collaboration tools
        • Cloud recording on paid plans
        • AI meeting assistance on eligible plans
        • Desktop, mobile, and browser participation
        RatingsAn independent customer rating has not been verified for this listing.

        We could not verify a public customer rating for this specific product.

        Integrations & connectionsHow Zoom fits into your workflow

        Zoom supports calendar and workplace integrations through its ecosystem. Check the required meeting, recording, or webinar capabilities and any separate app subscriptions before choosing a bundle.

        Platforms & availabilityWeb App · Windows · macOS · iOS · Android

        Free plan: Available. Free trial: Not verified.

        Cost considerationsBilling, usage limits and additional fees

        Live USD monthly billing: Workplace Pro $16.99 per user; Workplace Business $21.99 per user. Basic supports 100 participants and 40-minute meetings. Annual discounts are available through Zoom; webinars, large meetings, and other add-ons are separate.

        Not sure Zoom is right for you?

        Here are a few other great tools to consider.

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        Sources & Verification

        Checked September 15, 2026 · 2 sources · View sources

        Provider facts and pricing are separate from our editorial assessments.