Slack

Keep team conversations, shared context and app updates together

Team Communication

4.5/5(38,780)G2Free plan available

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Last checked: September 9, 2026

Slack Connect conversation with an external team

Our Take

Slack is a good coordination hub when work moves through frequent conversations and updates from several apps.

Channel-based team coordination
Large integration ecosystem

Conversations need organization
Notifications can interrupt focused work

Best for:

Small teamsGrowing businesses

Best use case: Coordinating a launch in a shared channel with project updates, partner conversations and quick huddles.

Most useful when a team needs shared conversations and coordination across apps.

Read the full assessment

Slack is a good coordination hub when work moves through frequent conversations and updates from several apps. Set up channels around durable teams or projects, and move lasting decisions into an owned document or task. Pro removes the restrictive free history and app limits. Business+ needs a case for its AI or identity controls. Count occasional paid collaborators carefully and agree on notification expectations before adding more channels.

Strengths

Channel-based team coordination
Large integration ecosystem
External collaboration through Slack Connect
Searchable context and paid AI summaries

Tradeoffs

Conversations need organization
Notifications can interrupt focused work
Free history and app limits are restrictive
Per-user costs grow with team size

Who it suits

Distributed teams coordinating daily
Businesses collaborating with partners
Teams connecting updates from many apps

About Slack

Slack is a team communication workspace built around channels, direct messages and audio or video huddles. Canvases and lists keep lightweight documents and work items near conversations, while app integrations and workflows connect updates from other systems. Slack Connect supports collaboration with external organizations. Free provides a limited searchable history and app allowance. Pro expands collaboration and adds conversation summaries and huddle notes. Business+ adds broader AI assistance and identity controls, while Enterprise+ extends governance, cross-app search and organizational administration. Clear channel conventions and notification habits help keep the workspace useful as it grows.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Save up to 17%

Free

$0/mo

Free forever workspace plan.

Channels and direct messages
90-day searchable message and file history
One-to-one huddles
One-to-one Slack Connect

Full plan details & limits

Free forever workspace plan.

Free

Up to 10 third-party or custom apps
Only the most recent 90 days of messages/files are searchable
Data older than one year may be deleted
Free workspaces may hit high-volume message restrictions
Slack Connect limited to 1:1
Huddles limited to 1:1

Recommended

Pro

$8.75/user/mo

Paid team plan with AI and collaboration features.

Unlimited message history and integrations
Group huddles and external collaboration
Canvases and lists
Workflow Builder

Full plan details & limits

Paid team plan with AI and collaboration features.

USD 8.75/month per user

Conversation summaries and huddle notes
One workspace
AI capabilities depend on plan

Business+

$18/user/mo

Paid plan with advanced security, compliance, and AI features.

Pro collaboration features
Slackbot personal AI agent within plan limits
AI search, daily recaps and file summaries
AI workflow generation

Full plan details & limits

Paid plan with advanced security, compliance, and AI features.

USD 18/month per user

SAML SSO and SCIM provisioning
One workspace
Slackbot usage limits apply

More plans, volume options & API pricing (1)

Enterprise+

Contact sales

Enterprise plan with governance, compliance, and advanced AI capabilities.

Unlimited message history
Unlimited app integrations
Group meetings
Group external messages

Full plan details & limits

Enterprise plan with governance, compliance, and advanced AI capabilities.

Enter your complete quote

Enterprise-grade AI
Multiple SAML configurations
SCIM
EMM support
Native DLP
Enterprise search
Additional governance/compliance capabilities
Contact sales for pricing

View full pricing details

Everything you need to know

Explore more details about Slack.

FeaturesChannels, Direct messages, Huddles + more.

Channels
Direct messages
Huddles
Canvases
Lists
Workflow automation
Built-in AI summaries
Built-in AI search
Built-in AI recaps
Slackbot
Slack Connect
Platform/API layer for custom apps and automations

RatingsG2: 4.5/5, Capterra: 4.7/5, Google Play: 4.6/5

G2Slack4.5/5 · 38,780
Source Checked September 8, 2026
CapterraSlack4.7/5 · 24,195
Source Checked September 8, 2026
Google PlaySlack4.6/5 · 209K
Source Checked September 8, 2026

Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.

Integrations & connectionsHow Slack fits into your workflow

Slack Marketplace, Workspace app directory, Slack APIs, Custom workflow steps, 2,600+ apps, Salesforce, Jira, Google Drive, ChatGPT

Platforms & availabilityWeb · macOS · Windows · Linux · iOS · Android

Slack Technologies, LLC, a Salesforce company

Free plan: Available. Free trial: Available; check eligibility with the provider.

Cost considerationsBilling, usage limits and additional fees

Current US recurring rates per user/month: Pro $8.75 monthly or $7.25 annually; Business+ $18 or $15. The 50% discount applies only to the first three months of eligible new monthly purchases and is excluded from ongoing budgets. Free allows 10 apps and 90 days of searchable history; data older than one year is deleted. Pro includes summaries and huddle notes, while advanced AI search, recaps and Slackbot require higher tiers. Enterprise+ adds enterprise search, EMM and native DLP. Paid-plan trials exist; confirm duration and eligibility in the workspace.