Yotpo Reviews & UGC

Collect product reviews and reuse customer content across commerce

Product Reviews

4.5/5(377)CapterraFree plan available

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Last checked: September 9, 2026

Our Take

Yotpo Reviews is worth comparing when customer content needs to do more than sit in a single review widget.

Review requests and moderation together
Photo and video content options

Order volume changes paid pricing
Important integrations sit on higher tiers

Best for:

Small teamsGrowing businesses

Best use case: Collecting post-purchase feedback and distributing approved review content across store and shopping channels.

Fits commerce teams managing reviews and integrations as part of an ongoing retention program.

Read the full assessment

Yotpo Reviews is worth comparing when customer content needs to do more than sit in a single review widget. Higher plans bring more ways to display, analyze and distribute feedback, which can support a broader commerce program. Start with the channels and integrations the team will actually use, then price the expected order band. A smaller store should compare the Free and Starter scope before paying for advanced analysis or syndication.

Strengths

Review requests and moderation together
Photo and video content options
Syndication and commerce integrations
Higher-tier analysis and multi-store controls

Tradeoffs

Order volume changes paid pricing
Important integrations sit on higher tiers
Other Yotpo products are separate purchases
Some published entitlements need confirmation

Who it suits

Commerce brands managing visual reviews
Teams distributing social proof across channels
Stores needing advanced review integrations

About Yotpo Reviews & UGC

Yotpo Reviews & UGC helps commerce brands request, manage and display customer reviews. A store connects order data to post-purchase requests, reviews incoming submissions and presents written or visual content through widgets. Higher tiers add richer display, analysis, syndication and integration options. Reviews is one product family within Yotpo. Its plans vary with monthly order volume as well as feature access. Loyalty, referrals and other Yotpo offerings are separate unless explicitly included in a bundle, so a quote should identify the products and allowances being purchased.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Annual billing

Free

$0/mo

Free plan for Reviews & UGC.

automatic review requests
review reminders by SMS/email
review import
email templates

Full plan details & limits

Free plan for Reviews & UGC.

$0/month

reviews widget
star ratings
reviews sorting
reviews tab
moderation tools
SEO page
analytics dashboard
200 kick-start review credits in the first month
Up to 50 orders/month
200 extra kick-start review credits in the first month

Recommended

Starter

$89/mo

Paid starter tier.

everything in Free
manual review requests
email editor
photo/video reviews

Full plan details & limits

Paid starter tier.

$89/month

review coupons
custom questions
remove Yotpo branding
Google Rich Snippets
reviews carousel
product grouping
advanced display/moderation features
up to 500 orders/month
Shown configuration: 500 monthly orders

Pro

$169/mo

Paid pro tier.

up to 500 orders/month
AI-driven display features
seller ratings
AI tools for better reviews

Full plan details & limits

Paid pro tier.

$169/month

24/7 technical support
smart sorting
Community Q&A
multi-user access
Google Shopping Ads syndication
Klaviyo integration
Gorgias integration
Shown configuration: 500 monthly orders

Premium

Contact sales

Custom quote tier.

AI review highlights
smart filters
advanced CSS editing
multi-store management

Full plan details & limits

Custom quote tier.

custom quote

API and webhook access
AI insights
dedicated onboarding
customer success support
custom quote

More plans, volume options & API pricing (1)

Enterprise

Contact sales

Higher custom enterprise tier.

additional enterprise-scale capabilities
more advanced customization
enterprise support
custom quote

Full plan details & limits

Higher custom enterprise tier.

custom quote

View full pricing details

Everything you need to know

Explore more details about Yotpo Reviews & UGC.

Featuresstore connection, post-purchase review request emails, moderation of incoming reviews + more.

store connection
post-purchase review request emails
moderation of incoming reviews
Reviews Widget
Reviews Tab
star ratings
SEO page
carousel
import existing reviews
photos/videos
custom questions
publish product reviews as site reviews
Google-rich-result-style surfacing
syndication use cases

RatingsCapterra: 4.5/5, Shopify App Store: 4.8/5

CapterraYotpo4.5/5 · 377
Source Checked September 8, 2026
Shopify App StoreYotpo: Product Reviews App4.8/5 · 4,633
Source Checked September 8, 2026

Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.

Integrations & connectionsHow Yotpo Reviews & UGC fits into your workflow

Klaviyo, Gorgias, 180+ integrations, built-in integrations, flexible APIs

Platforms & availabilityShopify · Shopify Plus · Adobe Commerce 1/2 · BigCommerce · WooCommerce · Volusion · Salesforce Commerce Cloud · Custom

Yotpo

Free plan: Available. Free trial: Not verified.

Cost considerationsBilling, usage limits and additional fees

The current Reviews selector shows Starter at $89/month and Pro at $169/month for 500 orders. The FAQ lists Starter from $15, rising to $129 at 1,000 orders, and Pro from $119, but the entry volume for those minimum prices was not established. Free supports up to 50 monthly orders. Premium and Enterprise require custom quotes. These entries use the explicit 500-order configuration; adjust the budget for other volumes. Some support and feature descriptions differ between the table and FAQ, so confirm required entitlements. Other Yotpo products are separate.