Loox

Collect visual product reviews and display them across Shopify

Loox is a Shopify review app centered on visual customer feedback. It sends review requests, collects photos or videos and displays social proof through storefront widgets.

4.9/5(9,551)Shopify App StoreFree plan available

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Last checked: September 9, 2026

Choose from more display options, secure trust with widgets

Our Take

Loox is a useful option when customer photos and videos are central to how a product is evaluated.

Photo-focused review collection and display
Video and AI presentation on paid plans

Convert adds order-volume charges
Free eligibility is cumulative and limited

Best for:

Solo usersSmall teamsGrowing businesses

Best use case: Collecting customer product photos and showing them in a product-page review gallery.

Solo store owners and commerce teams can collect and display visual customer reviews.

Read the full assessment

Loox is a useful option when customer photos and videos are central to how a product is evaluated. Its widgets and higher-tier presentation tools can put that content close to buying decisions. Beginner is a limited entry route, so a growing store should model Convert’s order blocks early. Compare the resulting total with Unlimited and test the exact widgets on mobile before choosing based on visual style alone.

Strengths

Photo-focused review collection and display
Video and AI presentation on paid plans
Syndication and marketing connections
No annual subscription commitment

Tradeoffs

Convert adds order-volume charges
Free eligibility is cumulative and limited
Advanced capabilities require paid tiers
Billing order definitions need checking

Who it suits

Shopify brands with visually demonstrable products
Stores using customer photos as social proof
Teams connecting reviews with referrals

About Loox

Loox is a Shopify review app centered on visual customer feedback. It sends review requests, collects photos or videos and displays social proof through storefront widgets. Higher plans add AI-assisted presentation, translation, syndication and referral capabilities. Review management and integration tools connect that content to other parts of the store. Beginner has a limited total-order eligibility window, while Convert combines a base fee with order-volume charges. Unlimited removes the published review-request and referral limits. The paid choice should reflect the store’s full billed order volume, not just the number of reviews collected.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Annual billing

Beginner

$0/mo

Free plan / basic entry tier with review request emails and review widgets.

Review request emails
Discount for photo reviews
Multilingual support
Full access to 14 review widgets

Full plan details & limits

Free plan / basic entry tier with review request emails and review widgets.

$0/month

Up to 500 total orders after the trial
Entry eligibility is not a recurring 500-order monthly allowance

Recommended

Convert

Variable cost

Paid tier with additional review, translation, and API-related capabilities.

Everything in Beginner
Smart visual sorting
Review highlights
Video reviews

Full plan details & limits

Paid tier with additional review, translation, and API-related capabilities.

From $49.99/month; enter base plus order-volume fees

Google Shopping
Referrals
Remove Loox branding
AI review stories
Auto-translated reviews
AI review replies
Localized widgets
Localized emails
API access
Webhooks
Anti-theft protection
Allowed-list external domains
300 orders included; $50 per additional 300 orders

Unlimited

$299.99/mo

Higher paid tier with unlimited review requests and referrals plus priority support.

Everything in Convert
Unlimited review requests
Unlimited referrals
Priority support

Full plan details & limits

Higher paid tier with unlimited review requests and referrals plus priority support.

$299.99/month

Compare table shows unlimited total orders for higher tiers

View full pricing details

Everything you need to know

Explore more details about Loox.

FeaturesAutomated review request emails, Photo review collection, Video review collection + more.

Automated review request emails
Photo review collection
Video review collection
Discount incentives for photo reviews
Multilingual/localized widgets and emails
Auto-translation
AI review stories
AI review replies
AI review flagging
Product groups
Review notifications
CSV export
Shopify metafields
API access
Webhooks
No-code setup
Theme/widgets support
Publish, flag, pin, update, move, export reviews
AI-assisted filtering
Review syndication
Referrals
Google Shopping / rich snippets
Smart visual sorting
Review highlights
Remove Loox branding
Anti-theft protection
Allowed-list external domains

RatingsShopify App Store: 4.9/5, Capterra: 4.9/5, G2: 4.9/5

Shopify App StoreLoox ‑ Product Reviews App4.9/5 · 9,551
Source Checked September 8, 2026
CapterraLoox4.9/5 · 16
Source Checked September 8, 2026
G2Loox4.9/5 · 30
Source Checked September 8, 2026

Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.

Integrations & connectionsHow Loox fits into your workflow

Shop App, Shopify Flow, Google Shopping / rich snippets, Meta Shops, TikTok Shop, Klaviyo, Omnisend, PageFly, Boost Commerce, Halothemes, Other Shopify apps/themes, Shopify metafields, API, Webhooks

Platforms & availabilityShopify · Headless & External Display · Shop App · Shopify POS

Loox

Free plan: Available. Free trial: Available; check eligibility with the provider.

Cost considerationsBilling, usage limits and additional fees

The live pricing page shows Beginner at $0 USD/month, with eligibility limited to 500 total orders after the trial. Convert starts at $49.99/month including 300 orders, then adds $50 per additional 300 orders. Enter the combined monthly cost and compare it with Unlimited at $299.99/month. The vendor Shopify listing offers a 14-day paid-plan trial. Charges run through Shopify every 30 days, with no annual commitment. Confirm which order sources count toward billing. An inconsistent $0.99 static-page state was excluded in favor of the live free price.