Miro

I would use Miro for a workshop or messy planning session where a document feels restrictive. The board should help reach a decision; a huge canvas nobody revisits is just another place to lose information. Check whether someone is a paid member, a guest or a visitor before inviting them. Those roles affect both access and the bill.

Who it suits

• A UX team organizing research and journey maps
• A remote team running a planning workshop
• A consultant mapping a client's process with stakeholders

About Miro

Use a shared visual canvas for workshops, diagrams, research, and planning. Miro combines sticky notes, templates, and collaborative boards so a team can work through an idea together. Board access, guests, advanced diagramming, and AI allowances differ by plan. Keep a written decision record alongside the board. Miro is useful before the task list exists: map a customer journey, group research findings or work through a process together. Free keeps only three boards editable and lacks private boards. Starter is the step up for ongoing board work; Business adds guest collaboration and deeper two-way integrations. Check whether someone is a paid member, a guest or a visitor before inviting them. Those roles affect both access and the bill.