Manychat

Turn social comments and DMs into automated conversations.

Marketing Automation

Public rating not verifiedFree: 25 active contacts per month.

Visit Website

Last checked: September 15, 2026

Build connected messaging workflows in Manychat.

Our Take

Manychat makes sense when social comments and DMs already contain buying questions or requests for a resource.

Connects social engagement to a follow-up workflow
Automates repetitive replies without requiring code

Platform messaging rules still apply
Active-contact overages can increase monthly costs

Best for:

Solo usersSmall teams

Best use case: Send a product guide after someone comments with a keyword.

Send a product guide after someone comments with a keyword. Collect leads from an Instagram campaign. Route common questions to automation and complex questions to a person.

Read the full assessment

Manychat makes sense when social comments and DMs already contain buying questions or requests for a resource. Build one helpful flow first and make the route to a human obvious. Essential can handle a small social workflow; Pro is more relevant for AI replies and WhatsApp. Watch active-contact overages after a successful post, because a traffic spike can also increase the bill.

Strengths

Connects social engagement to a follow-up workflow
Automates repetitive replies without requiring code
Inbox handoff supports conversations needing a person
Paid tiers expand channel and team capacity

Tradeoffs

Platform messaging rules still apply
Active-contact overages can increase monthly costs
Channel availability varies by region and plan

Who it suits

Send a product guide after someone comments with a keyword.
Collect leads from an Instagram campaign.
Route common questions to automation and complex questions to a person.

About Manychat

Manychat builds automated conversations for social DMs and comments. A creator or shop can respond to a keyword, deliver a useful link, capture a lead, and route a conversation to an inbox for a person to continue. Tags and flows help keep follow-up relevant to the original interaction. The newer plans bill around active contacts rather than simply the entire stored audience. Channel access, automation limits, and inbox capacity vary by tier. WhatsApp, SMS, and email availability does not remove the separate messaging charges or channel rules that apply to those services.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Save up to 30% with annual billing

Free

$0/mo

For a small initial automation.

25 active contacts per month
4 live automations
1 user and 1 inbox seat
2 supported social channels

Full plan details & limits

For a small initial automation.

For a small initial automation. Monthly billing.

Essential

$17/mo

For a small social messaging workflow.

250 active contacts per month
Unlimited automations
2 users and 1 inbox seat
2 channels and lead-capture tools

Full plan details & limits

For a small social messaging workflow.

For a small social messaging workflow. Monthly billing.

Pro

$39/mo

For growing automated conversations.

2,500 active contacts per month
AI-assisted automation
WhatsApp and expanded channel options
Custom labels and integration capabilities

Full plan details & limits

For growing automated conversations.

For growing automated conversations. Monthly billing.

Business

$99/mo

For teams handling higher message volume.

7,500 active contacts per month
5 users and 3 inbox seats
Unlimited channel connections
Lead routing and advanced inbox controls

Full plan details & limits

For teams handling higher message volume.

For teams handling higher message volume. Monthly billing.

More plans, volume options & API pricing (1)

Advanced

$199/mo

For larger messaging operations.

25,000 active contacts per month
10 users and 5 inbox seats
API access
Higher-volume multichannel operations

Full plan details & limits

For larger messaging operations.

For larger messaging operations. Monthly billing.

View full pricing details

Everything you need to know

Explore more details about Manychat.

FeaturesComment-to-DM and keyword-triggered replies · Visual automation flows · Contact tags and lead capture

Comment-to-DM and keyword-triggered replies
Visual automation flows
Contact tags and lead capture
Shared inbox and human handoff
AI-assisted conversations on eligible tiers
WhatsApp and other channel options by plan

RatingsAn independent customer rating has not been verified for this listing.

We could not verify a public customer rating for this specific product.

Integrations & connectionsHow Manychat fits into your workflow

Connect Instagram, TikTok, Facebook Messenger, and Telegram on supported tiers. Pro and higher add channels such as WhatsApp, SMS, and email; supported CRM, commerce, and automation connections vary by subscription.

Platforms & availabilityWeb App

Free plan: Available. Free trial: Not verified.

Cost considerationsBilling, usage limits and additional fees

New-plan USD pricing: Essential $17/month or $168/year; Pro $39/month or $348/year; Business $99/month or $828/year; Advanced $199/month or $1,668/year. Active-contact overages, extra inbox seats, and channel messaging can cost more. Legacy accounts and regions may have different availability.