Birdeye

multi-location customer experience and marketing platform

Birdeye manages reviews, business listings, customer messaging, and other local-marketing workflows across business locations. Pricing is configured around the products and locations deployed.

4.7/5(4,041)G2

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Last checked: September 9, 2026

Our Take

Birdeye becomes more relevant as a business needs a consistent customer-feedback and local-presence process across locations.

Multiple local workflows
Location coordination

Quote-based cost
Broad setup needs ownership

Best for:

Growing businessesEnterprise

Best use case: Centralized review generation and response across many locations.

Most useful for businesses coordinating substantial review volume or multiple locations.

Read the full assessment

Birdeye becomes more relevant as a business needs a consistent customer-feedback and local-presence process across locations. Its breadth can reduce the number of separate dashboards, but each location still needs clear ownership and response standards. Request an itemized quote for the required products and integrations. A single-location business with basic review needs may find a narrower tool easier to justify.

Strengths

Multiple local workflows
Location coordination
Integration options

Tradeoffs

Quote-based cost
Broad setup needs ownership
Product availability varies by scope

Who it suits

Multi-location brands
Franchise or regional operators
Service businesses with high review volume
Teams that will use multiple modules, not just reviews

About Birdeye

Birdeye manages reviews, business listings, customer messaging, and other local-marketing workflows across business locations. Pricing is configured around the products and locations deployed.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Annual billing

Core platform

Contact sales

Location-based packaging for the Birdeye platform; pricing is tied to locations deployed rather than seats.

Pay only for what you deploy at your locations
One platform, one contract
Monthly billing can add locations immediately or on the next billing cycle
Additional locations can be purchased from inside the dashboard

Full plan details & limits

Location-based packaging for the Birdeye platform; pricing is tied to locations deployed rather than seats. Public pricing page does not publish fixed dollar amounts or named tier tables.

Custom quote

API limits vary by account plan
Selectable size bands shown as 1–3, 4–9, 10–39, 40–249, 250–999, and 1000+ locations
API rate limits vary by account plan
Geographic support varies by product

View full pricing details

Everything you need to know

Explore more details about Birdeye.

FeaturesReview management, Business listings, Customer messaging + more.

Review management
Business listings
Customer messaging
Local social workflows
Location-level reporting

RatingsG2: 4.7/5

G2Birdeye4.7/5 · 4,041
Source Checked September 8, 2026

Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.

Integrations & connectionsHow Birdeye fits into your workflow

MCP, APIs, 3,000+ integrations, Salesforce, Zapier, Google Analytics, Intercom, QuickBooks, Facebook, Google, Okta, JumpCloud, Microsoft Entra ID, Auth0, OpenTable, ServiceTitan, Clio, Open Dental, Curve Dental, eClinicalWorks, AppFolio

Platforms & availabilityWeb platform · Centralized dashboard for multi-location management · User/location assignment · Corporate rollups

Birdeye

Free plan: Not listed for this product. Free trial: Not verified.

Cost considerationsBilling, usage limits and additional fees

Pricing requires a quote for selected products and locations. The website’s location bands are qualification choices, not six published price tiers. Confirm implementation, messaging, integrations and contract renewal terms in the proposal.