Attentive

Coordinate customer messaging across channels

Last checked: September 9, 2026

Our Take

Attentive fits a team that wants messaging channels and customer journeys managed together, with onboarding and ongoing support.

Cross-channel campaigns and lifecycle journeys
Signup, profile and segmentation tools

A configured quote is required
Several usage measures affect the bill

Best for:

Growing businessesEnterprise

Best use case: Coordinating welcome and cart-recovery messages across opted-in customer channels.

Most relevant to established brands running coordinated messaging programs with dedicated marketing ownership.

Read the full assessment

Attentive fits a team that wants messaging channels and customer journeys managed together, with onboarding and ongoing support. Its strongest practical appeal is coordinating audience data, signup experiences and triggered messages rather than operating each channel in isolation. Prepare a realistic message-volume and subscriber forecast before requesting pricing. A modular quote can suit an established operation, but it makes a quick self-service budget comparison harder.

Strengths

Cross-channel campaigns and lifecycle journeys
Signup, profile and segmentation tools
Commerce integrations and APIs
Onboarding and dedicated support included

Tradeoffs

A configured quote is required
Several usage measures affect the bill
Premium AI products add separate pricing rules
Journey setup and audience data need ongoing review

Who it suits

Established ecommerce marketing teams
Retail brands coordinating multiple channels
Teams wanting supported messaging operations

About Attentive

Attentive is a customer-messaging platform for campaigns and lifecycle journeys across SMS, email, RCS and push. Profiles, signup tools, segmentation and commerce events help determine who receives a message and when. Teams can test campaigns, review results and coordinate triggered follow-up such as welcome, cart-recovery and back-in-stock messages. The platform is sold as a modular package. Channel selection, subscriber count, message volume and premium AI capabilities affect the agreement. Onboarding and support are part of the platform offering, while specialist AI products use their own pricing measures.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Annual billing

SMS/email/RCS/push

Contact sales

Channel package priced based on list size and messages sent.

SMS
Email
RCS
Push

Full plan details & limits

Channel package priced based on list size and messages sent.

Request a configured quote

Campaign builders, journeys and segmentation
AI Essentials included
Onboarding and dedicated support
Pricing based on list size and messages sent.

Text & email

Contact sales

Channel package priced based on list size and messages sent; includes triggered emails and full ESP campaigns.

Triggered emails
Full ESP campaigns
Campaign builders, journeys and segmentation
AI Essentials included

Full plan details & limits

Channel package priced based on list size and messages sent; includes triggered emails and full ESP campaigns.

Request a configured quote

Onboarding and dedicated support
Pricing based on list size and messages sent.

Text

Contact sales

Channel package priced per message and subscriber count; includes SMS, MMS, and RCS.

SMS
MMS
RCS
Campaign builders, journeys and segmentation

Full plan details & limits

Channel package priced per message and subscriber count; includes SMS, MMS, and RCS.

Request a configured quote

AI Essentials included
Onboarding and dedicated support
Pay per message and subscriber count.

Full-suite package

Contact sales

Custom pricing package including all channels and the complete AI suite, plus priority support and full-service onboarding/optimization.

All channels
Complete AI suite
Priority support
Full-service onboarding/optimization

Full plan details & limits

Custom pricing package including all channels and the complete AI suite, plus priority support and full-service onboarding/optimization.

Request a configured quote

Campaign builders, journeys and segmentation
AI Essentials included
Onboarding and dedicated support
Custom pricing.

View full pricing details

Everything you need to know

Explore more details about Attentive.

FeaturesCampaign builders, Pre-built cross-channel journeys, A/B testing + more.

Campaign builders
Pre-built cross-channel journeys
A/B testing
Analytics
Compliance tooling
Dedicated support
Lifecycle marketing workflows
Abandoned-cart recovery
Back-in-stock alerts
Price-drop alerts
Welcome flows
Person-level profiles
Segmentation
Triggered messages
Identity resolution
Patented two-tap sign-up
Built-in TCPA/compliance tools
Creative brand kit

RatingsG2: 4.5/5, Capterra: 4.8/5, Shopify App Store: 4.7/5

G2Attentive4.5/5 · 1,380
Source Checked September 8, 2026
CapterraAttentive4.8/5 · 110
Source Checked September 8, 2026
Shopify App StoreAttentive: AI‑led Email &SMS4.7/5 · 112
Source Checked September 8, 2026

Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.

Integrations & connectionsHow Attentive fits into your workflow

Marketplace and partner integrations, Analytics, Automation, CDP, Customer service, Ecommerce, ESP, Loyalty, Reviews/UGC, Shipping/returns, Custom apps, eCommerce API, Subscribers API, Custom Events API, Custom Attributes API, Webhooks, Product catalog, Privacy requests, Identity

Platforms & availabilityWeb workspace

Attentive Mobile Inc.

Free plan: Not listed for this product. Free trial: Available; check eligibility with the provider.

Cost considerationsBilling, usage limits and additional fees

No universal fixed price is published. Request a quote using subscriber count, message volume, selected channels and AI products. AI Pro and AI Grow use quoted monthly fees; AI Journeys is charged per click. AI Essentials is included in a paid package and is not a standalone free subscription. Bundling can affect the quote. Free trials are offered through the sales flow, but duration and eligibility were not published. Enter the expected full monthly bill in the stack calculator.