Jotform

Build forms for requests, orders, payments, and approvals.

Workflow Automation

Public rating not verifiedFree plan available; usage limits apply.

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Last checked: September 15, 2026

Jotform form builder with a custom request form and draggable form elements.

Our Take

Jotform is useful when a business process starts with structured information or an order request.

Broad range of business form uses
Payment and workflow options in the same platform

Several independent usage limits need monitoring
Standard plans are individual-user accounts

Best for:

Solo usersSmall teamsGrowing businesses

Best use case: Collect custom order details and payments.

Collect custom order details and payments. Create a supplier or customer intake form. Route a submitted request into an approval process.

Read the full assessment

Jotform is useful when a business process starts with structured information or an order request. Prototype the full handoff, including notifications, payments, and where the response is stored. Choose a plan against the smallest relevant allowance. For example, a payment form may hit its payment-submission limit before the overall response limit.

Strengths

Broad range of business form uses
Payment and workflow options in the same platform
Free plan can validate a small process
Clear capacity steps across paid plans

Tradeoffs

Several independent usage limits need monitoring
Standard plans are individual-user accounts
Payment processors charge separately

Who it suits

Collect custom order details and payments.
Create a supplier or customer intake form.
Route a submitted request into an approval process.

About Jotform

Jotform builds forms for orders, applications, payments, and everyday business data collection. Templates, conditional logic, and integrations help turn a submitted form into the next step of a process. A team can use it for more than a simple contact form, including approval and document workflows. Plans have several independent limits: active forms, monthly submissions, storage, and payment submissions. Hitting any one of those limits can matter even if another allowance remains. Standard plans are individual-user subscriptions; Enterprise is the option to evaluate for a broader multiuser setup.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Save up to 23% with annual billing

Starter

$0/mo

For testing a small form workflow.

5 forms
100 submissions per month
10 payment submissions per month
Individual user; Jotform branding

Full plan details & limits

For testing a small form workflow.

For testing a small form workflow. Monthly billing.

Bronze

$39/mo

For an active small business process.

25 forms
1,000 submissions per month
100 payment submissions per month
Remove Jotform branding

Full plan details & limits

For an active small business process.

For an active small business process. Monthly billing.

Silver

$49/mo

For growing data collection.

50 forms
2,500 submissions per month
250 payment submissions per month
Higher storage capacity

Full plan details & limits

For growing data collection.

For growing data collection. Monthly billing.

Gold

$129/mo

For higher-volume collection.

100 forms
10,000 submissions per month
1,000 payment submissions per month
Expanded storage and optional compliance features

Full plan details & limits

For higher-volume collection.

For higher-volume collection. Monthly billing.

More plans, volume options & API pricing (1)

Enterprise

Contact sales

For a larger team and custom requirements.

Multiuser organization setup
Custom limits and domains
Enterprise administration

Full plan details & limits

For a larger team and custom requirements.

View full pricing details

Everything you need to know

Explore more details about Jotform.

FeaturesDrag-and-drop form builder · Conditional logic and templates · Payment integrations

Drag-and-drop form builder
Conditional logic and templates
Payment integrations
Submission management
Approval and document workflows
Embeds and business integrations

RatingsAn independent customer rating has not been verified for this listing.

We could not verify a public customer rating for this specific product.

Integrations & connectionsHow Jotform fits into your workflow

Jotform offers payment processors and business integrations for routing submissions. Processor fees and destination-app subscriptions are separate from Jotform; test the entire submission and notification path.

Platforms & availabilityWeb App

Free plan: Available. Free trial: Not verified.

Cost considerationsBilling, usage limits and additional fees

USD monthly / annual totals: Bronze $39 / $408; Silver $49 / $468; Gold $129 / $1,188. Starter is free. Standard plans are individual-user subscriptions. Form, response, storage, and payment-submission limits are separate; payment-processing charges are additional.