Free
$0/mo
Free plan shown in the feature comparison.
- Up to 3 users
- User cap: up to 3 users
Full plan details & limits
Free plan shown in the feature comparison.
Free
Freshsales manages contacts, sales pipelines, and follow-up activities, with higher plans adding scoring, sequences, and governance. It is the sales CRM within the broader Freshworks product family.
Last checked: September 9, 2026
Our Take
Freshsales is a practical candidate for a small sales team that needs a conventional CRM with room to add automation.
- Accessible CRM entry point
- Freshworks integrations
- Advanced features require upgrades
- Some AI products are add-ons
Best for:
Solo usersSmall teamsGrowing businesses
Best use case: A growing SMB sales team that needs one system for lead capture, routing, pipeline tracking, and built-in communication tools, with AI help for prioritizing follow-up.Useful for individual sales operators and small or growing teams tracking follow-ups.
Read the full assessment
Freshsales is a practical candidate for a small sales team that needs a conventional CRM with room to add automation. The free allowance can support an initial evaluation, but sequences, scoring, and administrative controls influence the paid tier. Compare the sales-specific plan with any broader Freshworks bundle already in use. AI sessions, documents, and communications can add costs beyond the annual seat price.
Strengths
- Accessible CRM entry point
- Freshworks integrations
- Progressive sales features
Tradeoffs
- Advanced features require upgrades
- Some AI products are add-ons
- Broader bundles may overlap
Who it suits
- Small to mid-sized sales teams.
- Teams that want built-in calling and messaging alongside CRM.
- Users who value simplicity and quick adoption over deep administrative flexibility.
- Outbound or follow-up-heavy teams that want prioritization help and workflow automation.
About Freshsales
Freshsales manages contacts, sales pipelines, and follow-up activities, with higher plans adding scoring, sequences, and governance. It is the sales CRM within the broader Freshworks product family.
Pricing & Plans
Prices use the currency shown. Tax, usage limits and billing terms vary by provider.
Annual billing
Growth
$9/user/mo
Monthly equivalent for an annual term
Showing the available annual option
Paid annual-billing tier.
- Kanban views
- Contact lifecycle stages
- Custom fields
- Basic workflows
Full plan details & limits
Paid annual-billing tier.
$9/month per user, billed annually
- Contact scoring
- Deal insights
- Territory management
- Sales sequences
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- Audit logs
- AI lead/deal assistance
- Analytics/reporting
- Mobile access
Pro
$39/user/mo
Monthly equivalent for an annual term
Showing the available annual option
Paid annual-billing tier.
- Kanban views
- Contact lifecycle stages
- Custom fields
- Basic workflows
Full plan details & limits
Paid annual-billing tier.
$39/month per user, billed annually
- Contact scoring
- Deal insights
- Territory management
- Sales sequences
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- Audit logs
- AI lead/deal assistance
- Analytics/reporting
- Mobile access
More plans, volume options & API pricing (1)
Enterprise
$59/user/mo
Monthly equivalent for an annual term
Showing the available annual option
Paid annual-billing tier.
- Kanban views
- Contact lifecycle stages
- Custom fields
- Basic workflows
Full plan details & limits
Paid annual-billing tier.
$59/month per user, billed annually
- Contact scoring
- Deal insights
- Territory management
- Sales sequences
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- Audit logs
- AI lead/deal assistance
- Analytics/reporting
- Mobile access
Everything you need to know
Explore more details about Freshsales.
FeaturesContact management, Deal pipelines, Sales activities + more.
RatingsG2: 4.5/5
Integrations & connectionsHow Freshsales fits into your workflow
Platforms & availabilityWeb app · Mobile app · Gmail add-on · Outlook add-on
Cost considerationsBilling, usage limits and additional fees
Not sure Freshsales is right for you?
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Sources & Verification
Checked September 9, 2026 · 6 sources · View sources
Sources & Verification
Checked September 9, 2026 · 6 sources · View sources
Freshsales FeaturesFreshsales Pricing CompareFreshsales Product PageFreshsales PricingFreshsales official product and pricing reviewFreshsales by Freshworks customer rating
Provider facts and pricing are separate from our editorial assessments.