Close

A sales CRM for calling, emailing, texting, workflow automation, reporting, and AI-assisted sales activity.

CRM & Sales

Close combines sales pipelines, contact records, calling, email, and SMS in one CRM. Higher plans add automated workflows and dialing controls, with per-user subscriptions and separate usage charges.

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Last checked: September 9, 2026

Dashboard of Driftline showing tasks, contacts, onboarding emails, attachments, and account review details.

Our Take

Close fits a sales team that spends much of its day contacting and following up with leads.

Best for:
Solo usersSmall teamsGrowing businesses
Best use case: High-volume outbound sales with phone-first follow-up and fast handoffs across calls, SMS, inbox, and pipeline tasks.

A solo sales operator can use a single-user plan; sales teams gain shared outreach workflows.

Read the full assessment

Close fits a sales team that spends much of its day contacting and following up with leads. Its communication tools can reduce switching between applications, while workflow features matter once the process is repeatable. Count every paid user and estimate calling, messaging, and AI usage. Solo is restricted to one user, so it should not be used as the unit price for a larger sales team.

Strengths

  • Sales communications together
  • Focused pipeline workflow
  • Automation on higher plans

Tradeoffs

  • Usage adds to seat charges
  • Solo is restricted to one user
  • Workflow automation requires Growth

Who it suits

  • Outbound SDR and AE teams
  • Founder-led sales teams
  • Small-to-mid sales teams that want workflow help without a large enterprise CRM

About Close

Close combines sales pipelines, contact records, calling, email, and SMS in one CRM. Higher plans add automated workflows and dialing controls, with per-user subscriptions and separate usage charges.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Save up to 53%

Solo

$19/user/mo

Entry plan for a single user.

  • Core CRM
  • Built-in calling
  • Email
  • SMS
Full plan details & limits

Entry plan for a single user.

$19/month per user

  • No workflows
  • 1 user
  • 10k leads
  • Workflows not included

Essentials

$49/user/mo

Team plan with collaboration and central inbox tools.

  • Unlimited contacts and leads
  • Team collaboration
  • Built-in forms
  • Centralized inbox
Full plan details & limits

Team plan with collaboration and central inbox tools.

$49/month per user

  • Task list
  • Email
  • Calling
  • SMS
  • Workflows not included
  • Shared AI pool up to 10,000/month

Growth

$109/user/mo

Automation-focused plan with Chloe in workflows.

  • Automated workflows
  • Chloe in workflows
  • Power dialer
  • Custom activities
Full plan details & limits

Automation-focused plan with Chloe in workflows.

$109/month per user

  • Bulk email
  • Shared AI pool up to 15,000/month

Scale

$149/user/mo

Top plan with permissions and dialing controls.

  • Role-based access and permissions
  • Lead visibility rules
  • Predictive dialer
  • Unlimited call recording retention
Full plan details & limits

Top plan with permissions and dialing controls.

$149/month per user

  • Live call coaching
  • Shared AI pool up to 20,000/month
View full pricing details

Everything you need to know

Explore more details about Close.

FeaturesSales pipelines, Contact records, Calling + more.
  • Sales pipelines
  • Contact records
  • Calling
  • Email and SMS
  • Workflows on eligible plans
RatingsG2: 4.7/5
  • G2Close4.7/5 · 2,030
    Source Checked September 8, 2026

Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.

Integrations & connectionsHow Close fits into your workflow

Gmail, Google Calendar, HubSpot, Microsoft 365, Calendly, Fivetran, Segment, Zapier, Zoom, WhatsApp, ChatGPT, Claude, Close MCP, API keys/OAuth

Platforms & availabilityWeb app/browser calling · Desktop app for macOS Ventura+ and Windows 10+ · Mobile app for iPhone/iPad and Android

Close

Free plan: Not listed for this product. Free trial: Available; check eligibility with the provider.

Cost considerationsBilling, usage limits and additional fees

USD monthly / annual monthly equivalents per user: Solo $19/$9, Essentials $49/$35, Growth $109/$99, Scale $149/$139. Solo allows one user and 10,000 leads; workflows start at Growth. Calling, SMS and extra AI credits can add costs.

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Sources & Verification

Checked September 9, 2026 · 9 sources · View sources

Provider facts and pricing are separate from our editorial assessments.