Fireflies

Capture meeting transcripts, search conversations, and share summaries with your team.

Meeting Notes & Transcription

Capture meeting transcripts, search conversations, and share summaries with your team. Fireflies adds integrations and conversation analysis for teams that need to revisit customer or internal calls.

4.5/5(824 reviews)Trustpilot · Company ratingOngoing free plan; eligibility and usage limits apply. See plan details.
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Last checked: September 29, 2026

Fireflies meeting workspace with AI notes, transcript, and action items

Our Take

Fireflies is worth testing if useful customer details keep getting lost after calls.

Best for:
Solo usersSmall teamsGrowing businesses
Best use case: A sales team keeping searchable call notes

Fireflies is worth testing if useful customer details keep getting lost after calls. I would check transcript accuracy and the CRM handoff with a few real meetings before paying for team analytics.

Read the full assessment

Fireflies is worth testing if useful customer details keep getting lost after calls. I would check transcript accuracy and the CRM handoff with a few real meetings before paying for team analytics. Decide who can access recordings before connecting a whole team's calendars. The best trial is a real meeting followed by a search for one specific decision a week later.

Strengths

  • Broad call integrations
  • Searchable meeting history
  • Team analysis options

Tradeoffs

  • AI credit limits
  • Free storage cap
  • Advanced controls cost more

Who it suits

  • A sales team keeping searchable call notes
  • A distributed team sharing meeting decisions
  • An operations team connecting call notes to existing apps

About Fireflies

Capture meeting transcripts, search conversations, and share summaries with your team. Fireflies adds integrations and conversation analysis for teams that need to revisit customer or internal calls. Transcription, storage, and AI credits have separate limits. An unlimited-transcription label does not mean every feature is unlimited. Fireflies is a meeting capture and retrieval tool, with integrations that can send notes into the rest of your workflow. Transcription, storage and AI credits are separate allowances. Pro expands storage and integrations; Business adds capabilities such as video recording and conversation intelligence. Decide who can access recordings before connecting a whole team's calendars. The best trial is a real meeting followed by a search for one specific decision a week later.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Free

$0/mo

Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year.

  • Limited AI summaries
  • 400 minutes team storage
Full plan details & limits

Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year. AI credits, rate limits, and recording policies still apply.

Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year. AI credits, rate limits, and recording policies still apply.

    Pro

    $18/seat/mo

    Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year.

    • 8,000 storage minutes per seat
    • Summary and export tools
    Full plan details & limits

    Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year. AI credits, rate limits, and recording policies still apply.

    Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year. AI credits, rate limits, and recording policies still apply.

      Business

      $29/seat/mo

      Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year.

      • Unlimited storage
      • Conversation intelligence
      • Team analytics
      Full plan details & limits

      Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year. AI credits, rate limits, and recording policies still apply.

      Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year. AI credits, rate limits, and recording policies still apply.

        More plans, volume options & API pricing (1)

        Enterprise

        $39/seat/mo

        $468 per seat annual cost

        Showing the available annual option

        Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year.

        • SSO and SCIM
        • Retention controls
        • Advanced administration
        Full plan details & limits

        Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year. AI credits, rate limits, and recording policies still apply.

        Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year. AI credits, rate limits, and recording policies still apply.

          View full pricing details

          Everything you need to know

          Explore more details about Fireflies.

          FeaturesFireflies is a meeting capture and retrieval tool, with integrations that can send notes into the rest of your workflow.
          • Meeting transcription
          • AI summaries
          • Conversation search
          • Recording storage
          • Action items
          • Team analytics
          RatingsSourced customer ratings; company profiles are labeled separately from product reviews.
          • Trustpilot · Company ratingfireflies.ai company profile4.5/5 · 824 reviews
            Source Checked September 29, 2026

          Customer ratings from the linked platforms, separate from our recommendations. Company profiles can cover several products and customer-service experiences. Small review samples may not be representative. Scores and counts can change; each platform uses its own review process.

          Integrations & connectionsHow Fireflies fits into your workflow

          Supports common meeting services, CRM integrations, API access, and workflow connections; availability varies by tier.

          Platforms & availabilityWeb App

          Free plan: Available. Free trial: Not verified.

          Cost considerationsBilling, usage limits and additional fees

          Pro $18/seat/month or $120/year; Business $29/month or $228/year; Enterprise $468/seat/year. AI credits, rate limits, and recording policies still apply.

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          Sources & Verification

          Checked September 29, 2026 · 4 sources · View sources

          Provider facts and pricing are separate from our editorial assessments.