Record calls, generate summaries, and share clips from important moments. Fathom offers an individual free tier and paid options for deeper summaries and team collaboration.
I like the idea of testing the individual workflow before buying team features.
Generous individual entry point
Clips for handoffs
Two-user team minimum
Advanced summaries are paid
Best for:
Solo usersSmall teamsGrowing businesses
Best use case: A consultant capturing client decisions
I like the idea of testing the individual workflow before buying team features. The real question is whether the notes make your follow-up better. Review commitments and deadlines before copying them into a customer message.
Read the full assessment
I like the idea of testing the individual workflow before buying team features. The real question is whether the notes make your follow-up better. Review commitments and deadlines before copying them into a customer message. Team and Business have a two-user minimum, so budget for the account minimum rather than one seat. Check the supported meeting setup and recording permissions, and review any CRM updates before relying on them as the customer record.
Strengths
Generous individual entry point
Clips for handoffs
Team collaboration options
Tradeoffs
Two-user team minimum
Advanced summaries are paid
AI output needs checking
Who it suits
A consultant capturing client decisions
A sales team reviewing calls together
A customer-success team keeping follow-up context
About Fathom
Record calls, generate summaries, and share clips from important moments. Fathom offers an individual free tier and paid options for deeper summaries and team collaboration.
Team and Business plans require at least two users. CRM automation and coaching features should be evaluated separately from simple note-taking.
Fathom offers a useful starting point for individuals who need recordings and summaries, while its team plans add shared search and collaboration. Business goes further into CRM field sync and coaching workflows. Team and Business have a two-user minimum, so budget for the account minimum rather than one seat. Check the supported meeting setup and recording permissions, and review any CRM updates before relying on them as the customer record.
Pricing & Plans
Prices use the currency shown. Tax, usage limits and billing terms vary by provider.
Free
$0/mo
Premium $20/user/month or $192/year.
Unlimited recordings and transcripts
Basic summaries
Clips and search
Full plan details & limits
Premium $20/user/month or $192/year. Team $19/user/month or $180/year; Business $34/user/month or $300/year, both with a two-user minimum.
Premium $20/user/month or $192/year. Team $19/user/month or $180/year; Business $34/user/month or $300/year, both with a two-user minimum.
Premium
$20/seat/mo
Premium $20/user/month or $192/year.
Advanced summaries
Action items
Meeting assistant
Full plan details & limits
Premium $20/user/month or $192/year. Team $19/user/month or $180/year; Business $34/user/month or $300/year, both with a two-user minimum.
Premium $20/user/month or $192/year. Team $19/user/month or $180/year; Business $34/user/month or $300/year, both with a two-user minimum.
Team
$19/seat/mo
Premium $20/user/month or $192/year.
Shared meeting search
Folders and comments
Full plan details & limits
Premium $20/user/month or $192/year. Team $19/user/month or $180/year; Business $34/user/month or $300/year, both with a two-user minimum.
Premium $20/user/month or $192/year. Team $19/user/month or $180/year; Business $34/user/month or $300/year, both with a two-user minimum.
Business
$34/seat/mo
Premium $20/user/month or $192/year.
CRM field sync
Deal views
Coaching metrics
Full plan details & limits
Premium $20/user/month or $192/year. Team $19/user/month or $180/year; Business $34/user/month or $300/year, both with a two-user minimum.
Premium $20/user/month or $192/year. Team $19/user/month or $180/year; Business $34/user/month or $300/year, both with a two-user minimum.
FeaturesFathom offers a useful starting point for individuals who need recordings and summaries, while its team plans add shared search and collaboration.
Call recording
Transcripts
AI summaries
Shareable clips
Meeting search
CRM field sync on Business
RatingsSourced customer ratings; company profiles are labeled separately from product reviews.
Trustpilot · Company ratingfathom.video company profile4.8/5 · 283 reviews
Customer ratings from the linked platforms, separate from our recommendations. Company profiles can cover several products and customer-service experiences. Small review samples may not be representative. Scores and counts can change; each platform uses its own review process.
Integrations & connectionsHow Fathom fits into your workflow
Connect supported calendars, meeting platforms, and CRM systems; automated CRM field updates require Business.
Platforms & availabilityWeb App
Free plan: Available. Free trial: Not verified.
Cost considerationsBilling, usage limits and additional fees
Premium $20/user/month or $192/year. Team $19/user/month or $180/year; Business $34/user/month or $300/year, both with a two-user minimum.