Bazaarvoice

Bazaarvoice helps brands and retailers collect, display, and distribute customer reviews and other user-generated content. Its packages can include retailer-network syndication, sampling, and customer-content management.

4.2/5(809)G2

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Last checked: September 9, 2026

Official Bazaarvoice ratings-and-reviews widget demonstration from its product page

Our Take

Bazaarvoice is most relevant when a brand needs review distribution across a retailer network, or a retailer needs content from participating brands.

Retailer-network distribution
Brand and retailer workflows

Contract pricing requires a quote
Implementation scope can be substantial

Best for:

Enterprise

Best use case: Using Bazaarvoice as a review engine for collecting and displaying ratings/reviews on owned channels while syndicating that content to major retail destinations.

Fits retailers and brands needing large-scale review syndication and implementation resources.

Read the full assessment

Bazaarvoice is most relevant when a brand needs review distribution across a retailer network, or a retailer needs content from participating brands. That reach can be more important than the on-site widget alone. Define the destinations, products, and moderation workflow before seeking a quote. A smaller direct-to-consumer store should compare the complete contract against a simpler review application.

Strengths

Retailer-network distribution
Brand and retailer workflows
Multiple content services

Tradeoffs

Contract pricing requires a quote
Implementation scope can be substantial
Additional services have separate terms

Who it suits

Enterprise brands and retailers that need review syndication to retail destinations.
Ecommerce teams that want broad collection, moderation, and onsite display capabilities.
Organizations with technical resources that can use APIs, SDKs, and custom workflows.

About Bazaarvoice

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Annual billing

Ratings & Reviews – Essentials

Contact sales

Essentials plan for ratings and reviews.

review submission forms
UGC program insights
conversion reports
review request emails

Full plan details & limits

Essentials plan for ratings and reviews.

Custom quote

customizable templates
product catalog management
translated content

Ratings & Reviews – Advanced

Contact sales

Advanced plan for ratings and reviews.

everything in Essentials
Questions & Answers
text-message review collection

Full plan details & limits

Advanced plan for ratings and reviews.

Custom quote

More plans, volume options & API pricing (1)

Ratings & Reviews – Enterprise

Contact sales

Enterprise plan for ratings and reviews.

everything in Essentials and Advanced
Ratings & Reviews APIs
Mobile SDK (iOS + Android)
review highlights

Full plan details & limits

Enterprise plan for ratings and reviews.

Custom quote

custom guidelines
bi-annual business reviews with a designated Client Success Manager
retail syndication

View full pricing details

Everything you need to know

Explore more details about Bazaarvoice.

FeaturesReview collection, Review display, Retailer-network syndication + more.

Review collection
Review display
Retailer-network syndication
Content moderation
Sampling on applicable contracts

RatingsG2: 4.2/5

G2Bazaarvoice4.2/5 · 809
Source Checked September 8, 2026

Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.

Integrations & connectionsHow Bazaarvoice fits into your workflow

Web analytics integration, Gmail, Outlook, Shopify AJAX API, Retailer-network syndication integrations, Support/community tooling, Knowledge base documentation, Support communities

Platforms & availabilityPortal/web app · APIs · Mobile SDKs · Developer center

Bazaarvoice

Free plan: Not listed for this product. Free trial: Not verified.

Cost considerationsBilling, usage limits and additional fees

Core Ratings & Reviews packages require a quote for the agreed scope. Syndication, sampling, support and other services may have separate terms. Connections Basic is not a free version of the complete Ratings & Reviews platform; unrelated entry offers are excluded.