AfterShip Tracking

Shipment tracking software for post-purchase visibility

Order Tracking

AfterShip Tracking collects carrier events and presents delivery progress through branded pages, notifications and an operational dashboard. Merchants can monitor exceptions and share status updates with customers.

4.9/5(473)CapterraFree plan available
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Last checked: September 9, 2026

AfterShip shipments dashboard

Our Take

AfterShip Tracking is useful when the delivery experience needs a consistent brand presentation across carriers.

Best for:
Solo usersSmall teamsGrowing businesses
Best use case: Giving customers a branded delivery-status page while the team monitors delayed shipments.

Useful from owner-operated stores to teams coordinating delivery updates across more shipments.

Read the full assessment

AfterShip Tracking is useful when the delivery experience needs a consistent brand presentation across carriers. Start with the carriers and destinations the business actually uses, then test a delayed shipment and a split order. Essentials covers basic notifications and reports; Premium is more relevant when custom domains, richer analytics or API connections matter. Include shipment peaks, SMS and organization access in the budget alongside the base plan.

Strengths

  • Branded tracking and notifications
  • Carrier detection and exception visibility
  • Free small-volume allowance
  • Premium customization and API access

Tradeoffs

  • Shipment overages add cost
  • Messaging and team access can cost extra
  • Advanced branding requires Premium
  • Tracking depends on carrier event quality

Who it suits

  • Ecommerce brands improving delivery communication
  • Support teams monitoring shipment exceptions
  • Merchants connecting tracking to other systems

About AfterShip Tracking

AfterShip Tracking collects carrier events and presents delivery progress through branded pages, notifications and an operational dashboard. Merchants can monitor exceptions and share status updates with customers. Paid packages add more control over the tracking experience, while Premium includes deeper analytics, recommendations and API access. This page covers the Tracking product. Other AfterShip products and organization-level collaboration packages have separate commercial terms. Subscription prices depend on shipment volume and billing frequency; messaging and shipment overages can increase the total. Match the allowance to the shipments actually tracked, including seasonal peaks.

Pricing & Plans

Prices use the currency shown. Tax, usage limits and billing terms vary by provider.

Save up to 18%

Free

$0/mo

Small-volume tracking allowance.

  • Tracking dashboard
  • Branded tracking page
  • Carrier delivery estimates
  • 50 shipments/month
Full plan details & limits

Small-volume tracking allowance.

Free

    Essentials — 100 shipments

    $11/mo

    Entry Essentials configuration listed on Shopify.

    • Branded tracking page
    • Carrier detection
    • Email and SMS notifications
    • Tracking reports
    Full plan details & limits

    Entry Essentials configuration listed on Shopify.

    USD 11/month

    • 100 shipments/month
    • $0.08 per additional shipment
    Recommended

    Essentials — 500 shipments

    $35/mo

    Quota-based tracking plan from the official web pricing page.

    • Branded tracking page
    • Carrier detection/correction
    • Email/SMS notifications
    • Dashboards
    Full plan details & limits

    Quota-based tracking plan from the official web pricing page.

    USD 35/month

    • 500 shipments/month or 6,000/year on annual billing
    • $0.08 per additional shipment

    Premium — 500 shipments

    $70/mo

    Higher-tier tracking plan from the official web pricing page.

    • Customizable page layouts/styles
    • Custom CSS
    • Tracking clips
    • Custom statuses
    Full plan details & limits

    Higher-tier tracking plan from the official web pricing page.

    USD 70/month

    • Multiple branded pages
    • Custom domain
    • Branding removal
    • Manual and AI product recommendations
    • Instant checkout
    • Deeper analytics
    • 500 shipments/month or 6,000/year on annual billing
    • $0.12 per additional shipment
    • Tracking API: 10 requests/second
    More plans, volume options & API pricing (1)

    Enterprise

    Contact sales

    Custom enterprise tracking plan.

    • Custom pricing
    • Enterprise support and customization
    Full plan details & limits

    Custom enterprise tracking plan.

    Enter your complete quote

      View full pricing details

      Everything you need to know

      Explore more details about AfterShip Tracking.

      FeaturesBranded tracking pages, Automatic carrier detection/correction, Configurable email/SMS alerts + more.
      • Branded tracking pages
      • Automatic carrier detection/correction
      • Configurable email/SMS alerts
      • Dashboards and analytics
      • Apple Wallet order tracking
      • Multi-carrier API/webhook access on higher tiers
      • Carrier detection/correction
      • Customizable page layouts/styles
      • Custom CSS
      • Tracking clips
      • Custom statuses
      • Multiple branded pages
      • Custom domain
      • Branding removal
      • Manual and AI product recommendations
      • Instant checkout
      • Deeper analytics
      RatingsCapterra: 4.9/5, Apple App Store: 4.7/5
      • CapterraAfterShip4.9/5 · 473
        Source Checked September 8, 2026
      • Apple App Store (US)AfterShip Package Tracker4.7/5 · 162,980
        Source Checked September 8, 2026

      Customer ratings from the linked platforms, separate from our recommendations. Scores and counts can change; each platform uses its own review process.

      Integrations & connectionsHow AfterShip Tracking fits into your workflow

      Shopify, NetSuite, Salesforce Commerce Cloud, Magento 2, Klaviyo, Zendesk, Attentive, BigCommerce, Amazon Seller Central, Gorgias, Yotpo

      Platforms & availabilityWeb dashboard · Ecommerce integrations · Tracking API and webhooks on eligible plans

      AfterShip

      Free plan: Available. Free trial: Available; check eligibility with the provider.

      Cost considerationsBilling, usage limits and additional fees

      USD prices: Free includes 50 shipments/month. Shopify lists Essentials 100 at $11/month or $108/year. At 500 shipments/month, the live web selector shows Essentials $35/month or $29/month billed annually (6,000 shipments/year), and Premium $70/month or $708/year. The apparent channel conflict reflects different volumes and billing periods. Overage is $0.08 per shipment on Essentials and $0.12 on Premium; SMS and organization seats may add charges. Paid Shopify tiers advertise a 7-day trial and a $1 introductory month; ongoing prices are used here. The first-import promotion is not a recurring allowance.

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      Sources & Verification

      Checked September 9, 2026 · 6 sources · View sources

      Provider facts and pricing are separate from our editorial assessments.